Delivery

We believe that it is important for you to get your order as quickly as possible.  For speedy and efficient delivery we have noted a few guidelines for your information.

Delivery times will vary between products and sometimes between different fabrics and fabric shades.  Bespoke orders involving a personal selection of fabric type, colour etc may involve an order with the manufacturer and an estimated 'Availability' time is quoted on each product page before the quoted price.

Before placing your order please ensure that your furniture will fit into your home, making allowance for doorway width and narrow passages.  If your home address has difficult parking restrictions or poor access, then we must be notified in advance.

In many cases, the furniture will be flat packed or disassembled at the time of delivery.  Once the assembly of an item has begun, it cannot be returned so check carefully at the outset.  Retain the integrity of the packaging in case the item has to be returned.

Delivery times are approximate and cannot be guaranteed.  Incoming goods that have been ordered are thoroughly checked and repacked before despatch to the customer.

If any boxes within a consignment are damaged, sign for them as 'Damaged, Not Inspected' and contact customer service without delay.

We regularly serve the areas of London, North London, Hertfordshire, Bedfordshire, Buckinghamshire, Cambridgeshire and Essex.  Whilst many of our products are available by carriers nationally, we will personally deliver to London, Watford, Hemel Hempstead, St. Albans, Luton, Dunstable, Bedford, Welwyn Garden City, Hatfield, Stevenage and the more local villages and towns of Tring, Berkhamsted, Letchworth, Harpenden, Hertford, Hitchin, Ware, Cheshunt, Harlow, Potters Bar, Enfield, Barnet, Finchley, Edgware, Elstree, Radlett, Stanmore, Bushey, Chorleywood, Rickmansworth, Pinner, Harrow and Wembley

Delivery Charges

Delivery on all orders over £100.00 in value, within mainland UK, is completely free. (Some exceptions apply).

Delivery on orders under £100.00 in value, within mainland UK, is charged at £7.50 inc. vat.

For some areas of the UK, there are higher costs for delivery and slightly longer delivery times.  This will apply to the Scottish highlands, Scottish Isles, Orkney Isles, Outer Hebrides and Shetland Isles.  Also Northern  Ireland,  Isle of Wight and the Isle of Man.  Charges for these areas will be displayed when postcode info is entered at the checkout.

For international deliveries outside the UK please email your query stating product name, any associated extras and the delivery address and postcode where applicable.  We will endeavour to respond to your enquiry without delay.

In all cases, if you have any queries on delivery time estimates or the mode of delivery, then please contact the showroom on 01727 827744.